My Care My Home provides older people and vulnerable adults with choice and guidance to help them make informed decisions about their care. Our range of services offer support with every aspect of care, from providing information and advice to delivering care assistance at home.

While some of our services are chargeable, many are free of charge. If you have a question or need some support, our free helpline is operated 7 days a week, from 8am-8pm. Call us on 0800 731 8470 or find out more ways to get in touch.

We’re here to help

0800 731 8470

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Free Information and Advice

Our expert care advisors can answer practically any question you have about care in older age, whether you’re seeking guidance on a challenge you’re facing, or just want to explore the options available to you. Our helpline is open seven days a week, day and night. Anyone can get in touch, including older people and their loved ones.

My Care My Home care advisors are completely impartial. We can direct you to the best solutions for you, whether they are from My Care My Home or an alternative provider.

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Home Care Services

Our supportive care assistants can provide you with an exceptional standard of care in your home. Whether you just need occasional home care visits or live-in care, we can develop a detailed care plan that’s unique to you. We can also source care providers on your behalf. We’ll listen to your preferences and carefully research companies to provide you with a shortlist of suitable options.

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Plan Ahead Services

We can help you put plans in place for your care and finances. You’ll gain peace of mind by planning for the future as you approach older age. Our plan ahead services cover a range of topics, from independent financial advice to lasting power of attorney, will writing and prepaid funeral plans. Each of our plan ahead services are delivered with the help of a legal or financial specialist, who can make sure your best interests will be protected well into the future.

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Find Care

This useful resource helps you to search for domiciliary care and care homes in your area. Just type in a postcode to find the closest care providers and view their latest inspection report.

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Property Services

If you’re moving to a care home or a new place to live, we can help you to sell your home and organise its contents. We work alongside property experts who can make your move as straightforward as possible. Every aspect of selling your home will be taken care of, from legal arrangements to handling viewings and overseeing the final sale. We can also make life easier by arranging the clearance of your home, helping you to donate or get rid of unneeded items.

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Care Needs & Capacity Assessments

Registered assessors meet with you to discuss your goals and the kind of support you need to achieve them. You’ll have an in-depth conversation about your current situation and any challenges you might be experiencing, like mobility issues or trouble accessing your local community

You’ll receive a detailed report with our findings, which can form the basis of your care plan. Our assessments can usually be delivered within ten days of request.

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Patient Discharge Services

We can support hospitals and local authorities to safely discharge healthy patients from their care. Our patient discharge service covers everything from transporting patients from hospital to delivering their aftercare. 

We also consider the little things, like arranging new sets of keys and picking up medication, so that patients can be discharged from hospital without delay. 

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Get in touch

Need help understanding which service you need?

Email us 0800 731 8470

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