At My Care My Home, we provide expert, impartial advice about:


The type of care service available


Finding the right care provider


The cost of care and funding options

Our Story 

Since 2011, My Care My Home has supported older and vulnerable adults with care services that put their needs first.

Older people should be empowered to make the right decisions when it comes to their care. During what can be a time of change and uncertainty, our information and care services provide direction, clarity and choice.


Our Branches

My Care My Home has branches across England and Wales.

If you need to get in touch with one of our branches, you can contact them directly. For general queries and free guidance, please contact our helpline.

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Our Helpline

Our free helpline is available from 8am-8pm, seven days a week. Call us on 0800 731 8470 for information and advice. 


Our Services

We run several services designed to accommodate your care needs. Whether you are searching for information or need help making care arrangements, you’ll find a suitable service from My Care My Home. 

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We also work closely with a number of NHS trusts, local health boards and local authorities, clinical commissioning groups and other statutory and voluntary organisations to deliver integrated care services. 

My Care My Home can act as a local authority’s outsourced information and advice service. We can also help with additional care provision and with discharging patients from hospital.

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Our Accreditations 

My Care My Home is registered with the regulators in both England and Wales.  In England, we are registered with the Care Quality Commission (CQC). In Wales, we are registered with Care Inspectorate Wales (CIW).

We are also ISO QSL Certified.

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ISO QSL Cert ISO 45001                                                ISO QSL Cert ISO 9001

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Our team

From experts in policy to specialists in care provision, a number of knowledgeable professionals make up our team, all committed to delivering a compassionate service for our customers. 

Learn more about our team


Mr Edwards

“In the few short weeks since I contacted My Care My Home, I have gone from an unconfident, hesitant person to a more assured and happier individual. 

My small team of carers have gently coaxed me back to the physical health I once enjoyed over two years ago and I am now walking again with the aid of Zimmer Frame. I have absolutely no hesitation in recommending My Care My Home.”

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