To understand whether you need additional support at home or other alternatives to consider, an assessment is usually necessary.

A care needs assessment is a way of getting to know you on an individual level. It covers things like your social and medical history and how you cope with your everyday activities during your daily life. We ask you about your preferences and goals for your future care and support and then consider the kind of care you, as an individual, would benefit from in order to maintain your quality of life.  Usually, it is also beneficial to ask your family members, or those close to you, their thoughts and feelings about your current situation.

Sometimes you, a family member, or someone close to you might be worried about your ability to make decisions for yourself. Perhaps you have recently been diagnosed with a cognitive illness, such as a Dementia or Alzheimer’s Disease. Capacity assessments determine whether you can make informed decisions that are in your best interests.

Everyone is entitled to a care needs assessment from their local authority, but if you are required to pay for your own care, there can be a long waiting list for this service. We can quickly carry out care needs and capacity assessments for you. We can usually complete an assessment and write a report within 10 working days of receiving your request.

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What are care needs and capacity assessments?

If you’re struggling to live on your own without support or have noticed changes in your ability to do everyday tasks, it’s a good idea to carry out an assessment. Assessments can help to give you perspective about your care needs and provide you with a sense of direction. 

Often, people know they need a bit of extra help - they’re just not sure how much, or what form it should take. Following a care needs and (if required) capacity assessment, we can outline the kind of care and support we think you need. While we can offer an opinion based on our observations and information provided, the final decision about your care is yours and, in many cases, your family’s to make.

Care Needs Assessment

A care needs assessment usually takes place in your home. A qualified and friendly assessor will speak with you and discuss many different aspects of your life at home. You’ll be asked questions about what you’d like to achieve (for example, help to get dressed in the morning, or support with taking your medication). Then, we can assess the kind of support required to make this possible. 

• Personal preferences about your care
• Your interests
• Communication skills
• Physical health
• Mental health
• Medication
• Personal care
• Nutrition and hydration

As we continue to navigate the Covid-19 pandemic, we understand that not everyone will be comfortable with a home visit. If this is the case, please let us know and we may be able to conduct your care needs assessment over the phone and/or via video call. 

Capacity Assessment

Capacity assessments are only required there is concern about your ability to make informed decisions for yourself. They aren’t mandatory, but they can be very helpful tools for you and your loved ones when it comes to understanding the kind of support you need.

If you are experiencing significant cognitive decline or have received a diagnosis for an illness such as Dementia or Alzheimer’s Disease, a capacity assessment can be especially important. 

During a capacity assessment, we will check how you:

• Understand information
• Retain information
• Use and weigh information
• Communicate your decisions

Based on this assessment, we can either confirm your capacity to make decisions about your care, accommodation, treatment or any topic which would require an informed decision or suggest areas where you could benefit from further support. 

You should know whichever assessment you receive, our assessors are there to help you. They have your best interests in mind at every stage.

Who are care needs and capacity assessments for?

Care Needs Assessment

Any person who is struggling with an aspect of independent living, such as taking care of themself and their home, or being a part of their community, should receive a care assessment. 


Capacity Assessment

Anybody whose ability to give consent or make important decisions about their care, accommodation, treatment or any topic which would require an informed decision is in question should receive a capacity assessment. We will only undertake a capacity assessment if one of our health or social care practitioners believes it is necessary following a brief initial consultation with the individual and/or their family.

“My assessor was extremely helpful, friendly, understanding and supportive.”

Care needs and capacity assessments from My Care My Home

Although you can request free care needs and capacity assessments through your local authority, sometimes there can be a long waiting list. We deliver fast tracked assessments, so that you can quickly learn about the best course of action for your ongoing care.

Our assessors are impartial. They only report on your best interests and will never make biased observations that favour any particular care provider, including ourselves. 


Cheryl Keeling, Lead Nurse Assessor, My Care My Home

“Realising you need support can cause a lot of worry. Care needs and capacity assessments give people reassurance and direction. They can help people to take control of their care needs and support families or someone close to the person to consider their loved one’s best interests.” 

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