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Social Services for The Elderly: Who They Are and What They Do

It’s perfectly reasonable to need additional help with looking after elderly people. One way in which this can be acquired is through social services.


Despite being heavily related to childcare, social services can also provide a great deal of much-needed assistance with elderly care.


To help you better understand how social services can help, Shaw Lifetime Care have examined who social services are, what they do, and how you can contact them to begin arranging many of their services.


Who Are Social Services?

Social services is a government organisation whose purpose is to look after children and vulnerable adults, such as the elderly. They can be contacted through your local authority to arrange help with many aspects of care such as needs assessments, means testing and supported living.  

What do Social Services do?

Although more commonly associated with defending vulnerable children, social services are also trained to work with wider parts of society, including elderly adults.


Their main responsibility is to ensure that people are looked after and receiving the level of care that they require.


In elderly care situations, social services may become involved when a concerned family member reaches out for assistance. If social services determine that help is required, they will often work with families to evaluate what level of support is needed to ensure that the right amount of care is delivered.


Here are some of the most common things that social services provide help with:


  • Financial assessments
  • Food deliveries
  • Home adaptations
  • Care equipment
  • Security and alarm systems
  • Housing and care homes


Should I Be Scared of Social Services?

Many fear that involving a social worker can result in a loss of control over a care situation, but this is simply not the case. When social services become involved, they are bound by a duty of care stipulating that social workers must act in accordance with a vulnerable person’s best interests.


On the rare occasion that social services neglect this duty of care, severe consequences can be felt. These consequences can range from dismissal to prosecution, depending on the circumstances.


How Do I Contact Social Services?

If you feel that you may benefit from the involvement of social services, the first step in acquiring further help is to contact your local authority’s social services department. You can use this website to find the one closest to you: www.nhs.uk/service-search


After contacting, social services will more than likely progress towards conducting an assessment of your situation. This will allow them to figure out what support is needed; whether this be enhanced care services or installing home modifications.


Need Help Paying for Social Care?

We hope that this article has shed some light on social care and that you now feel better prepared when contacting them.


If you’re still not sure, Shaw Lifetime Care can help. Whether it’s arranging a capacity assessment or securing information and advice relating to paying ro care, our team of professionals are on hand to give you the help you need.

What is Shaw Lifetime Care?

We are a charity owned company that brought the Care and Home Inheritance Plan to life. Also known as 'The CHIP', it lets you pay for your care home without selling your home so that you can one day pass it on to your children, grandchildren, or other beneficiaries.

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